Business Insight Co-Ordinator
Building a sustainable tomorrow
The Business Insights Team is responsible for managing, maintaining, and improving our customers’ platforms, as well as delivering meaningful insights through reports and dashboards.
The Business Insights Coordinator will support this function by coordinating day‑to‑day tasks, assisting users across the business with various requests and helping to resolve queries.
A key part of the role involves updating and maintaining the web-based catalogues, working closely with Product teams, Supplier Category Managers, and the Content team to ensure product data is accurate, complete, and up to date. The role also includes coordinating tickets and requests from various stakeholders.
In addition, the Business Insights Coordinator may be asked to collaborate with stakeholders across the organisation, and gather information from other teams to ensure tasks are completed effectively. The role will also provide ad‑hoc support to the Business Insights Manager with reporting and other data‑related tasks.
This role will be based in Wellingborough, England.
Making Possible
- Update and maintain the web-based product catalogues, ensuring product data is accurate, complete, and up to date.
- Work closely with Product teams, Supplier Category Managers, and the Content team to manage product‑related information.
- Coordinate and prioritise queries and requests from customers, users and various stakeholders.
- Maintain and update the ticketing platform, ensuring customer requests are actioned in timely manner and customers are kept up to date throughout the resolution process.
- Collaborate with teams across the organisation to gather information and ensure tasks are completed effectively.
- Assist with testing of new processes and workflows.
- Provide ad hoc support with reporting and other data‑related tasks.
What’s in it for you?
We are committed to our employees and offer strong competitive salaries along with benefits such as:
- 8% pension contribution.
- Private Health Insurance.
- Dental Plan.
- 26 days annual leave to start.
- 2 Wellbeing days annually.
- Paid maternity & paternity leave.
- Learning & Development opportunities - internal progression is encouraged and fostered.
- Company vehicles (role dependent).
- .....and many more great perks.
What do you bring to the role?
- Highly organised, with the ability to manage multiple priorities effectively.
- Strong attention to detail, ensuring accuracy and consistency in all tasks.
- Proactive, curious, and eager to learn, with a willingness to explore and improve processes and ways of working.
- Knowledge and experience in using MS 365 is essential.
- Experience in supporting customer web platforms is desirable and would be an advantage.
- Experience in supporting business reports and dashboards would also be advantageous.
About BAM
Building a sustainable tomorrow. That’s our mission and our promise at BAM. It’s how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe.
We strive to create an environment where everybody feels welcome and valued. We’re on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics.
The application process
BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel we need to do something to make it more accessible to you, do not hesitate to let us know.
Click the link to apply and Join us in making possible
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